Delhi Govt Launches Free Telemedicine Services via e-Sanjeevani Portal

September 10, 2024

In a significant stride towards enhancing healthcare accessibility, the Delhi Government’s Health and Family Welfare Department (GNCTD) has recently launched free telemedicine services through the e-Sanjeevani portal. This initiative is aimed at alleviating the burden on physical outpatient departments in hospitals by enabling patients to consult doctors from 13 different medical specialties. Utilizing video calls, the service covers specialties such as General Medicine, Surgery, Pediatrics, and Psychiatry, ensuring comprehensive medical care is just a click away for Delhi’s residents. This progressive move underscores the government’s commitment to providing affordable and accessible healthcare and signifies a growing trend towards digitized, patient-centric healthcare models. The telemedicine service, which is available at no cost, operates on weekdays and Saturdays, promising convenience alongside professional medical advice.

Seventy-five doctors and sixty-seven link officers have been onboarded to offer their expertise and ensure the seamless functioning of this service. The Health and Family Welfare Department has also planned an extensive Information, Education, and Communication (IEC) campaign. This campaign aims to promote these telemedicine services across all age groups and economic backgrounds, ensuring that more people are aware of and can leverage this innovative healthcare solution.

Enhancing Healthcare Access and Education

The central theme of this telemedicine initiative is not just to provide immediate medical consultations but also to promote a modern approach to healthcare provision. By integrating technology into the healthcare system, the GNCTD is working to make health services more accessible and affordable for everyone. This approach is particularly beneficial in a bustling city like Delhi, where hospital congestion often leads to long waiting times and stressed medical staff. Through virtual consultations, patients can save significant time and receive prompt medical advice, which mitigates hospital overcrowding and streamlines the healthcare delivery process. The inclusion of a wide range of specialties ensures that varied medical needs are addressed, from general health issues to more specialized conditions.

These telemedicine services help reduce the strain on physical hospital infrastructure and make healthcare more convenient by bringing professional medical advice into the homes of patients. The extensive IEC campaign further emphasizes the government’s dedication to educating the population about the benefits and usage of telemedicine, ensuring that no one is left behind in this digital revolution in healthcare.

Addressing Broader Challenges in Delhi

In a significant move to boost healthcare accessibility, the Health and Family Welfare Department of the Delhi Government (GNCTD) has launched free telemedicine services via the e-Sanjeevani portal. This initiative aims to reduce the burden on hospital outpatient departments by allowing patients to consult doctors from 13 medical specialties, including General Medicine, Surgery, Pediatrics, and Psychiatry, through video calls. This ensures that comprehensive medical care is just a click away for Delhi’s residents. This progressive step highlights the government’s commitment to providing affordable and accessible healthcare and signifies a growing trend towards patient-centric, digitized healthcare models. The telemedicine service, available at no cost, operates on weekdays and Saturdays, offering convenience along with professional medical advice.

Seventy-five doctors and sixty-seven link officers have been onboard to ensure seamless operation. Additionally, the department has planned an extensive Information, Education, and Communication (IEC) campaign to promote these telemedicine services among all age groups and economic backgrounds, ensuring that more people are aware of and can benefit from this innovative healthcare solution.

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