Today, we have James Maitland, an expert in robotics and IoT applications in medicine, joining us. James is here to share insights on the recent rebranding of MultiPlan to Claritev and how this transformation aims to leverage technology and data to improve healthcare.
Can you tell us about the rebranding of MultiPlan to Claritev?
The rebranding of MultiPlan to Claritev was officially launched during the ViVE 2025 digital health conference. This transformation signifies a strategic shift towards enhancing our focus on data assets and technology tailored for providers, payers, and employers.
What are the key reasons behind this rebrand?
The main reasons for this rebrand are to position ourselves as a more advanced health tech company and to broaden our market reach. By adopting the new name, Claritev, we aim to emphasize our enhanced capabilities in providing actionable insights through innovative products and data technologies.
How do you envision this rebrand contributing to the company’s growth?
This rebrand is expected to drive our growth by expanding our services across a more diverse healthcare market, including direct-to-employer and government segments. We believe it will also enhance our reputation as a leading provider of data-driven cost management and analytics solutions.
How does Claritev position itself within the healthcare data and tech market?
Claritev is positioning itself as a key player in healthcare data and technology by developing advanced products and leveraging extensive data insights. We aim to support healthcare organizations with actionable information that can drive meaningful improvements in healthcare delivery and cost management.
What are some of the new products and technologies Claritev is developing?
One of the notable products we have developed is the CompleteVue software. It utilizes price transparency data to offer advanced analytics that help healthcare systems and providers gain deeper insights into the market, eventually guiding better decision-making processes.
How will these products provide actionable insights to healthcare organizations?
By converting complex, unmanageable data into actionable insights, our products aim to assist healthcare organizations in optimizing their operations. This will inherently drive productivity, enhance patient outcomes, and ultimately reduce costs for the healthcare sector.
How does Claritev contribute to the ongoing conversation about transparency and affordability in healthcare?
Claritev actively participates in discussions around transparency and affordability by providing tools that enhance visibility into healthcare pricing. Our focus on data and technology enables us to offer solutions that help demystify healthcare costs and pave the way for more affordable care options.
Can you explain how data and technology can help drive down healthcare costs?
By leveraging data and technology, we can identify inefficiencies and areas of excessive expenditure. Our analytics tools help providers and payers understand cost drivers and implement strategies to reduce unnecessary spending, ultimately lowering healthcare costs.
What are some misconceptions about Claritev’s services and capabilities?
A common misconception is that we only manage out-of-network medical bills. However, Claritev’s services extend far beyond that. We offer extensive network access, data science tools, price transparency platforms, and more, all designed to support comprehensive healthcare management.
Beyond managing out-of-network medical bills, what other services does Claritev offer?
In addition to managing medical bills, Claritev provides services like advanced analytics, price transparency data platforms, and a wide range of solutions aimed at improving access to care and optimizing clinical and financial decision-making.
What kind of data science tools and platforms does Claritev offer?
Claritev offers a variety of data science tools, including the CompleteVue software, which is built on publicly available price transparency data. These tools help organizations analyze large datasets and generate insights that are crucial for making informed decisions.
Could you expand on the CompleteVue software and its capabilities?
CompleteVue is designed to offer advanced analytics using price transparency data. It provides healthcare organizations with detailed market insights, helping them understand pricing dynamics, which can guide better strategic and operational decisions.
Can you tell us about the acquisition of Benefits Science Technologies and how it fits into Claritev’s strategy?
The acquisition of Benefits Science Technologies (BST) enhances our analytics capabilities. BST’s technology serves as the foundation for our BenInsights platform, which helps employers optimize financial and clinical decision-making, aligning with our broader strategy to improve actionable insights.
What role does the BenInsights platform play in optimizing decision-making for employers?
The BenInsights platform integrates data from over 160 carriers and plan administrators to provide employers with insights on cost and utilization. This empowers employers to make informed decisions that optimize healthcare benefits and manage costs effectively.
How is Claritev expanding its partnerships within the healthcare sector?
We’re continuously expanding our partnerships by collaborating with various healthcare organizations. For instance, our strategic alliance with the National Rural Health Association aims to increase access to data science and tech-enabled solutions for rural healthcare providers.
What is the significance of the strategic alliance with the National Rural Health Association?
This partnership is significant because it helps bridge the gap in access to advanced technologies for rural healthcare providers. It supports our mission to enhance healthcare delivery and outcomes across different market segments, including rural areas.
How is healthcare evolving in terms of data interoperability and transparency?
Healthcare is increasingly moving towards improved data interoperability and transparency. This evolution is driven by regulatory requirements and the industry’s recognition that seamless data sharing and clear pricing information are crucial for better care coordination and cost management.
What do you believe will be the most important trend in healthcare over the next few years?
The most important trend will likely be the integration of artificial intelligence and machine learning in healthcare. These technologies have the potential to revolutionize clinical decision-making, personalize patient care, and further drive down costs through predictive analytics.
How is Claritev addressing the recent lawsuits and allegations of antitrust practices?
We believe the lawsuits and antitrust allegations are without merit. Claritev and our partner insurers are actively defending against these claims, emphasizing that our business practices are designed to benefit patients and employers without engaging in anti-competitive behaviors.
What is your response to the claims made by the American Hospital Association and other plaintiffs?
We firmly believe that our practices do not violate antitrust laws and that the allegations against us are unfounded. Our primary goal remains to provide value through data-driven solutions that benefit all stakeholders in the healthcare system.
Can you discuss Claritev’s recent tech partnership with Oracle?
Our tech partnership with Oracle involves consolidating our cloud infrastructure on Oracle Cloud Infrastructure. This significant investment enhances our ability to manage vast amounts of data efficiently and develop innovative solutions that serve a broader range of healthcare organizations.
What impact will this partnership have on the company’s capabilities?
The partnership with Oracle will significantly boost our data management and analytics capabilities. By leveraging Oracle’s cloud infrastructure, we can create more robust data platforms, simplify data processing, and make actionable insights more accessible to healthcare providers and payers.
Do you have any advice for our readers?
I encourage readers to stay informed about the latest technological advancements in healthcare. Embracing data analytics and tech solutions can significantly enhance healthcare delivery, improve patient outcomes, and reduce costs. It’s crucial to be proactive and leverage these tools to navigate the evolving healthcare landscape effectively.
