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How best to include patients in clinical communications

January 11, 2017

Maintaining effective communication across the spectrum of care is crucial to the quality and efficiency of care delivery, yet communication disconnects plague the healthcare industry.

Poor clinical communication has been a prime cause of medical errors as detailed in successive Institute of Medicine reports. The problem may be far worse—a report by Johns Hopkins School of Medicine lists medical errors as the third leading cause of death in the U.S.

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