Category: Patient Experience

January 20, 2023

Accurately assessing social risk is critical in understanding the costs and drivers of poor health outcomes. Despite $4.1 trillion in spending, health care organizations today have a limited view into the factors affecting utilization, cost, outcomes, and equity. Socially Determined’s […]

January 13, 2023

As the impact of Wall Street’s tough 2022 continues to affect the wallets of the average consumers into 2023, many practices will be impacted by factors outside of their control. With many healthcare businesses relying on an insured patient base […]

January 12, 2023

Clinical trials do not exist without us, so we need to demand more from them. I have cystic fibrosis (CF), a rare genetic condition that was historically known as a childhood disease. Today, CF is anything but that, and it’s […]

January 10, 2023

Founded in 2018, Paytient is a new type of benefit called Health Payment Account (HPA) that partners with employers and insurers to provide a new source of funding—interest-free credit—alongside the health plan to empower people to more easily pay out […]

January 5, 2023

The complexity of demands on Market Access teams has increased in recent years, between introducing innovative therapies targeting smaller populations and higher bars from Payers and PBMs. Now, drug manufacturers are bucking up. According to the IQVIA Institute, the prescription […]

December 30, 2022

The findings from the survey reinforce the need for health systems to streamline appointment scheduling to improve care access, foster engagement to drive health awareness and action, and communicate and engage patients using multichannel strategies to accommodate fluctuating preferences. “The […]

December 29, 2022

Relatient, Inc., is the leading intelligent patient scheduling and engagement technology company that utilizes a data-led approach to improving access to care. Integrating with all leading EHR/PM systems, Relatient engages with over 50 million unique patients per year on behalf […]

November 29, 2022

The evolution of e-commerce – led by Amazon – has created an intensely savvy consumer population. Amazon’s platform allows users to easily compare products from different vendors to get the best price. People travel to retail stores to try on […]

November 7, 2022

To acquire a personal understanding of a healthcare consumer, providers and health plan administrators must have access and insight into every area of a healthcare journey across physical and digital channels. In-person appointments, care gaps, claims, benefits eligibility, chronic condition […]

November 2, 2022

Patient experience is increasingly top of mind for healthcare provider executives. The Agency for Healthcare Research and Quality defines patient experience as the full range of interactions patients have with the healthcare system, including interactions with health plans and care […]

October 19, 2022

On this episode I talked to Mark Dorner, Co-Founder and CEO PreciseMDx, a company that is rethinking the diagnostic testing journey for patients and working to create the best and most efficient diagnostic service for everyone. The company was founded […]

October 19, 2022

Therapy is a collaborative process informed not just by a practitioner’s expertise but also by the patient’s expectations about that expertise and how likely they are to benefit from it. Research in Clinical Psychological Science suggests that therapists who demonstrate […]

October 18, 2022

Patient expectations continue to outpace digital transformation efforts, which means it has never been more important to make healthcare easier and more personalized. This will require leveraging the wealth of data and new technologies to create more robust and consistent […]

September 22, 2022

The U.S. Preventive Services Task Force recommended anxiety and depression screenings for adults as mental health concerns among Americans rise. The task force recommends that adults below the age of 65 undergo screenings for anxiety. Meanwhile, the policy for depression […]

July 14, 2022

With urgent care clinics becoming the go-to sites for on-demand healthcare in the U.S., patient engagement technology has become necessary for clinics to succeed in the highly concentrated, competitive marketplace. The COVID-19 pandemic accelerated patient expectations and demands for more […]

June 27, 2022

A study of 10,775 high-risk adult patients during the COVID-19 delta variant surge in late 2021 finds that treatment with one of three anti-spike neutralizing monoclonal antibodies for mild to moderate symptoms led to low rates of severe disease, hospitalization, […]

May 27, 2022

While the U.S. spends twice as much on cancer care as the average high-income country, its cancer mortality rates are only slightly better than average, according to a new analysis by researchers at Yale University and Vassar College. The results […]

May 4, 2022

Since 1973, Roe v. Wade has protected the right of all Americans to access safe and legal abortions. But a leaked document published by Politico on Monday shows that the federal protections conferred by Roe may be struck down by […]

March 31, 2022

When covid-19 vaccines first became available, Native Americans acted swiftly and with determination to get their shots — as though they had everything to lose. Covid hospitalization and death rates for American Indians and Alaska Natives had skyrocketed past those […]

March 30, 2022

Most participating healthcare facilities performed well on the annual Healthcare Equality Index (HEI) survey put out by the Human Rights Campaign (HRC) Foundation. In the 15th edition of the HEI, which measured 2,200 healthcare facilities on equitable treatment of LGBTQ+ […]