Category: Patient Experience

November 6, 2019

Apple and the Department of Veterans Affairs announced Wednesday that veterans can now access their health information on their iPhone via Apple’s health records service. The move enables veterans to see their medical information in one place and share it […]

October 28, 2019

Uber and Cerner, an electronic health record firm, are partnering to help alleviate patients’ transportation barriers to healthcare services. Uber Health, the healthcare business of the ride-sharing giant, said Monday it will work with Cerner’s clients, which include hospitals and […]

October 21, 2019

The SARA Home system is accessible through a computer or tablet and gives nurses and carers access to a personalised profile and health plan for each patient in their care. Two pilots are currently ongoing in nursing homes in Finland […]

October 16, 2019

Worried its employees aren’t getting good enough care from doctors in their insurance networks, Walmart next year will test pointing workers in northwestern Arkansas, central Florida and the Dallas-Fort Worth area toward physicians it has found provide better service. If […]

October 14, 2019

When Ashley Pintos went to the emergency room of St. Joseph Medical Center in Tacoma, Wash., in 2016, with a sharp pain in her abdomen and no insurance, a representative demanded a $500 deposit before treating her. “She said, ‘Do […]

October 10, 2019

Of the approximately 7,000 rare diseases 80% are genetic. And, more than half of rare diseases affect children. For patients and their caregivers, one of the more frustrating aspects of rare diseases is the length of time from symptom onset […]

October 9, 2019

The Customer Experience and Connectivity Chasm (CECC) report highlights how digital experiences and personal health data from wearable tech and health apps are impacting healthcare providers’ standards. A grand total of 9,030 adults were surveyed from across Europe, Asia and […]

October 3, 2019

Worried its employees aren’t getting good enough care from doctors in their insurance networks, Walmart next year will test pointing workers in northwestern Arkansas, central Florida and the Dallas-Fort Worth area toward physicians it has found provide better service. If […]

October 1, 2019

A common practice in hospitals today is the use of patient sitters, also called “specialling”, in which non-clinical staff is assigned on a one-to-one basis to provide in-room monitoring of patients at high risk for falls, self-harm, or other types […]

September 17, 2019

Of all the topics I wish was better taught when I was a medical student, learning how to recognize and address denial, is foremost among them. As physicians, we regularly encounter patients who, for one reason or another, simply don’t […]

September 16, 2019

Health care providers must also learn to deal with parents hesitant to get their children vaccinated with HPV vaccine. The study, published today in Pediatrics, is the first to examine pediatricians and family physicians’ delivery practices for the vaccine since […]

September 12, 2019

A month ago, during a visit to her doctor’s office in Sequim, Wash., Sue Christensen fell to her knees in the bathroom when her legs suddenly gave out. The 74-year-old was in an accessible stall with her walker, an older […]

September 9, 2019

Louis Rocco has lived with diabetes for decades but, until he met with a registered dietitian in August, he didn’t know eating too much bread was dangerous for him. “I’m Italian, and I always eat a lot of bread,” he […]

September 5, 2019

Preventing stressful, and often unnecessary, hospital admissions for older Australians living in residential aged care facilities is the aim of a new $1.9 million program funded by the Australian Government’s Medical Research Future Fund. $1.9 million three-year study to reduce […]

September 5, 2019

Thirteen-year-old Aura Brillhart and her 11-year-old sister, Morgan, will face a new sort of test in school this year: a drug test. The middle and high schools in their community of Fort Scott, Kan., are among the latest to require […]