One critical aspect of patient-provider interactions that often goes overlooked is consent.
When consent management processes are disconnected or poorly managed, it can have a detrimental impact on patient experiences.
With many healthcare providers managing multiple tech stacks across siloed teams, it’s no surprise that individual user consent and preferences can get misplaced or incorrectly attributed.
Systems have different terminology and processes, leading to errors and the potential risk of fines from malpractice when it comes to handling personal data and communication.
