In July 2013, I signed on to become a Forbes contributor, wanting to teach doctors, politicians and anyone with an internet connection how to fix healthcare. After 170 articles, which have been read over 5 million times, I’ve learned at least as much from readers as I’ve explained.
Through mouse clicks and finger taps, Forbes readers tell me in real-time which healthcare topics matter to them and, through the absence of clicks and comments, which ones don’t. Over the past five years, the tone and substance of readers’ feedback has revealed major shifts in how they perceive the politics, business, technology and delivery of healthcare.
