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Can Artificial Intelligence Reduce “Notification Overload” for Clinicians?

August 15, 2016

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One of the unintended consequences of moving healthcare ontoEHRs has been an increase in time spent reviewing a much-increased volume of messages for the clinician. EHRs were supposed to simplify and streamline the in-office and in-hospital workflows, but what has happened instead has been “notification overload.”

A recent article published in JAMA showed that, for primary care physicians, managing EHR notifications costs about an extra hour of work per day. In a fee-for-service environment, such additional workload burden is uncompensated, adding to burnout.

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