Jennifer describes herself as a recovering attorney who has ‘followed the money in healthcare to understand the workings of healthcare and bring about some positive change. By now I think most of us have some sense that the healthcare system is not working and claims and insurance continue to challenge many. We discuss the claims administration process and the origin story of an untenable insurance bill after life-saving surgery for Collective Health. They are trying to bring order to chaos for self-funded employers trying to deliver a better health experience for their employees.
