It’s shocking that communication remains a persistent problem within the health care industry. Despite the pandemic contributing to much-improved telehealth, as well as digitization rapidly transforming the way physicians communicate and operate, there are still major obstructions in communication avenues across the board.
It is paramount that the health care industry maintains effective communication channels to uphold standards and avoid any patient-related miscommunication issues. Poor or inefficient communication diminishes patient satisfaction and wellbeing. What’s more, it has major financial, legal, and operational implications. According to the Journal of Healthcare Management, U.S. hospitals lose an average of $12 billion a year because of inefficient communication among health care providers.
