More than 2,000 Americans were asked: “On a scale from 1-5 (1 being not confusing at all, 5 being extremely confusing), how confusing are medical bills to understand?”
1. 11% found medical bills not confusing at all
2. 14% leaned toward medical bills not being confusing
3. 37% said they were neutral on the confusion of medical bills
4. 19% found medical bills somewhat confusing
5. 19% said medical bills were extremely confusing
Additionally, respondents were asked: “Which, if any, of the following is most frustrating about the financial experience after seeking medical care?” Americans ranked the following statements as their most important frustrations:
