A new report on the most recent trends in healthcare payments has revealed that consumers are demanding more from healthcare and that paper is hurting all industry stakeholders.
The report from InstaMed, which processes tens of billions of dollars in healthcare payments annually via its network, is the seventh annual one of its kind. It found that 92 percent of consumers want to know payment responsibility prior to a provider visit; 74 percent of consumers are confused by explanation of benefits (EOBs) and medical bills; and 73 percent of providers reported that it takes one month or longer to collect from patients.
