More than eight in 10 (84 percent) surveyed patients said they consult a reviews website with some frequency to view or post comments and ratings of healthcare staff, according to a new report from Software Advice.
For the report, from the Austin, Texas-based company that provides research and user reviews for technology, patients were asked about their use of online reviews sites. It turns out that these sites are growing in popularity. And, while the frequency with which patients use reviews sites varies, a combined majority do so regularly: 59 percent report using them “often” or “sometimes,” while one-quarter use them “rarely.”
