Active healthcare users are interested in using telehealth as a replacement or complement to in-person care, citing convenience as the top motivator, according to a survey conducted by the American Telemedicine Association (ATA).
However, the survey results also indicate that among these consumers confusion persists on whether their health provider offers telehealth options or if telehealth is covered by their insurer.
The survey was a joint project between the ATA and Wego Health, a digital health company that developed a health social network platform, and the survey results were released last week at the ATA’s Fall Forum in New Orleans.
