Hospitals, and medical clinics in general, have complex and ever-changing environments. However, one thing that never changes is the overall commitment to put patients first and ensure that they’re provided with the best possible experience. First and foremost, that experience is about health and making sure patients are treated as quickly as possible with no complications. To that end, everything from bedside manner to wait times are closely monitored in an effort to provide patients with the best possible care. In order to accomplish the medical tasks that heal the patients, everything from diagnostics and treatments, to surgery and rehab, the IT department plays a bigger role than we might think.