Healthcare is undergoing a transformation that’s driven by a fundamental shift in the expectations of patients. In this guest post, Brendan Ziolo, head of large enterprise strategy at an IP networking, ultra-broadband access and cloud technology company, gives hospital executives a glimpse into what patients expect and want digitally from hospitals.
Today’s healthcare consumers expect to get what they want with ease and speed. They’re more connected to technology than any other generation, remaining attached to their networks 24/7.
