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4 ways hospitals can foster family-centered care

February 10, 2016

Hospitals hoping to better understand how to provide patient-centered care could learn some lessons from pediatric hospitals, according to an NEJM Catalyst article. That’s because what patients really need is family-centered care, the authors contend–and pediatric hospitals like Nemours Children’s Health System in Delaware, New Jersey, excel at it.

he article focuses on four lessons learned by clinicians at Nemours:

  1. Include families in rounds. Families are pulled into discussions about patients’ care plans, helping them “regain a sense of control by helping them participate in the child’s care at a level they choose,” wrote authors Thomas H. Lee, M.D., of Press Ganey Associates, Inc., and Paul Rosen, M.D., and James F. Burrows of Nemours.

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