With recent statistics suggesting that 70% of all projects fail, it’s vital that we do all we can to set ourselves up for success when we set out on a new design or development of a product. Every day, we are surrounded by products and services that don’t work as we expect them to. Whether it is a hard-to-follow set of instructions for a new medical device or a convoluted setup process, people are constantly forced to develop workarounds to compensate for poor design.
