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Humanizing AI: How to Close the Trust Gap in Healthcare

November 23, 2020

Physician turnover in the United States, due to burnout and related factors, was conservatively estimated to cost the US healthcare system some $4.6 billion annually, according to a 2019 Annals of Internal Medicine study. The results reflect a familiar dynamic, where too many doctors are crushed in paperwork, which takes time away from being with patients.

Just five months after this study was publicized, Harvard Business Review published “How AI in the Exam Room Could Reduce Physician Burnout,” examining multiple artificial intelligence initiatives that may streamline providers’ administrative tasks, thus reducing burnout.

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