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How 3 data-driven practices can improve patient experience

March 31, 2017

The importance of health data management really hit home for me last year when I woke up from knee surgery with discharge instructions and a packet of surgery photos taped to my chest.

“Please bring this to your physician on your first follow-up visit,” read the note someone had scrawled on top. Prior to surgery, I’d also had to physically obtain the MRI images of my knee from the hospital and take them to the surgeon’s office, making the process more difficult and frustrating.

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