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More EHR Usability Issues Rear Their Ugly Heads

March 12, 2019

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Since they first began to be adopted in force, far too many physicians have found EHRs to be difficult to use.

In fact, when researching this item, I noted with little surprise that I first began writing EHR/EMR workarounds back in 2013, when a JAMIA article noted that doctors were using a combination of paper- and computer-based workarounds to address usability problems with their systems.

The workarounds documented in the article included not only shortcuts intended to increase efficiency, but also clever hacks allowing doctors to do things the system didn’t provide a way to accomplish. The researchers also found that some physicians were creating paper records then entering them into the EHR.

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