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How providers can improve patient access to medical records

July 13, 2017

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What is the response when an individual submits a request to receive access to the information that’s in their electronic medical record?

It’s frequently not a good one. In fact, the response can often be one of frustration over the time and effort that will go into compiling the data elements of the record in response to the request. There can also be a desire to recoup costs, or even make a little extra for all the sleuthing through electronic systems that providers might need to do to comply with the request.

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