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How patients can help close gap between VA and non-VA care

October 14, 2016

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Consumer-mediated health information exchange can help address lack of continuity in health records to improve care from multiple providers, according to new research published online in Telemedicine and e-Health.

The study involved training patients to use My HealtheVet, the patient portal of the Department of Veterans Affairs, to obtain their VA Continuity of Care Document (CCD); the CCD includes essential information such as allergies, medications, diagnoses and recent lab results from VA’s electronic health record system. Patients then could share this information with community-based providers outside the VA system.

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