Addressing perceived obstacles to the adoption of AI is crucial for building consumer confidence. While a majority of Americans express optimism about AI, there are still challenges to overcome. Individuals skeptical of the technology believe that providing more evidence of AI’s potential could enhance their confidence in its capabilities.
Among the barriers identified, 83% of consumers consider the potential for AI to make mistakes as a significant concern. Additionally, 80% cite a lack of basic understanding and evidence of AI’s positive impact on health outcomes as risks associated with using AI.