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Telehealth visits rose in May, mirroring COVID-19 diagnoses

August 9, 2022

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Telehealth usage surged early in the pandemic, embraced by both consumers and providers as an alternative to in-person care and supported by expanded reimbursement and other policy changes intended to boost adoption during the public health emergency.

Fair Health has found that telehealth visits tend to rise when COVID-19 case counts increase and fall when the virus’ spread slows. In April, telehealth usage picked up across the country, along with an uptick in COVID-19 diagnoses, following two months of declining use.

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