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Category: Patient Experience


Innovation, Medical Devices, Patient Experience

Banner Health hits snags migrating two hospitals from Epic to Cerner EHR

November 24, 2017

Via: HealthcareITnews

Banner Health is running into problems as it works to move two hospitals it acquired in 2015 from the University of Arizona from an Epic electronic health record installation onto a Cerner EHR. “On October 1, our transition to Cerner […]


Innovation, Opinions, Patient Experience

Keys to avoid repetitive lab testing in your hospital

November 9, 2017

Via: Healthcarebusinesstech

New research from doctors at Johns Hopkins University and other organizations reveals repetitive lab testing for hospitalized patients is costly and unnecessary. Constant blood draws can also lead to hospital-acquired anemia and a variety of complications. A paper published last […]


Innovation, Opinions, Patient Experience

Rising health insurance costs frighten some early retirees

November 1, 2017

Via: The Medical News

Don and Debra Clark of Springfield, Mo., are glad they have health insurance. Don is 56 and Debra is 58. The Clarks say they know the risk of an unexpected illness or medical event is rising as they age and […]


Innovation, Patient Experience

4 Smart Strategies That Deliver Stronger Patient Experience

October 27, 2017

Via: Patient Experience

In any given week I lose track of the number of service feedback requests that come to me. There are many different forms and formats…but it’s troubling that the nation’s health care delivery enterprise seems less consumer-focused than most everyone. […]


Innovation, Patient Experience

Doctors Are Using Diseased Organs To Save Lives. Here’s How

October 26, 2017

Via: Time Health

For two long years, Tom Giangiulio jr., 58, was on the national waiting list for a heart transplant. He had cardiomyopathy, a condition that can weaken the heart muscle, and although he’d taken medication and had surgery to fix the […]


Innovation, Opinions, Patient Experience

The painful side of positive health care marketing

October 25, 2017

Via: The Medical News

Lori Wallace sits on a couch with her 11-year-old son and his new pet snake. It burrows under his armpit, as if afraid. Wallace is sure it’s not. “If he was terrified, he would be balled up,” Wallace said. “See, […]


Innovation, Opinions, Patient Experience

Experts recommend fewer lab tests for hospitalized patients

October 20, 2017

Via: ScienceDaily Health

In a review article publishing this week in JAMA Internal Medicine, physicians at Johns Hopkins, along with experts from several other institutions across north America, compiled published evidence and crafted an experience-based quality improvement blueprint to reduce repetitive lab testing […]


Data Analytics, Information Management, Innovation, Patient Experience

Patient engagement a surprise benefit of tablet-based registration

October 5, 2017

Via: Health Data Management

Patients arriving for appointments at Academic Allergy and Asthma Center of South Florida typically received a clipboard full of paperwork to fill out, a repetitive and duplicative practice common at most physician practices. But this past June, the practice became […]


Innovation, Patient Experience

Survey: Patients want financial info before treatment

September 21, 2017

Via: Healthcarebusinesstech

Facilities may need to take a second look at their policies on patient payment. Here’s why: According to a new survey, there’s a significant gap between what patients want regarding payment and financial options for their treatment, and what hospitals […]


Innovation, Med Tech, Patient Experience

Patients and families save time and money with telemedicine visits

September 15, 2017

Via: The Medical News

Patients and families who use telemedicine for sports medicine appointments saved an average of $50 in travel costs and 51 minutes in waiting and visit time, according to a new study by Nemours Children’s Health System. Each telemedicine visit also […]


Innovation, Patient Experience

Leeds Teaching Hospitals to introduce private stem cell collection and storage option for patients

September 14, 2017

Via: The Medical News

The Leeds Teaching Hospitals NHS Trust is continually striving to provide high quality, patient centered care to each and every patient. Smart Cells International, in association with the trust, will be introducing the option for patients to privately store stem […]


Innovation, Patient Experience

For low-income drug users, Medi-Cal offers a fresh start

September 8, 2017

Via: The Medical News

Breann Johnson stopped using heroin on Mother’s Day this year, determined to end her 13-year addiction. Days later, she began three months of residential treatment in Riverside, Calif. — all paid for by California’s Medicaid program. Johnson, who has two […]


Innovation, Medical Devices, Patient Experience

As consumers obsess with mobile devices, engage them with health apps

September 7, 2017

Via: HealthcareITnews

The number of smartphone connections is expected to reach six billion by 2020, accounting for two-thirds of the nine billion global mobile connections by that time, according to a report from GSMA.1 U.S. consumers already are spending about five hours […]


Innovation, Med Tech, Patient Experience

Allscripts picks Vidyo to add telehealth features to patient portal

August 31, 2017

Via: HealthcareITnews

EHR vendor Allscripts has selected the Vidyo.io platform from Vidyo to power virtual consultations directly embedded into the Allscripts FollowMyHealth patient portal. On-demand video visits can be launched directly from the patient portal workflow, with the aim of simplifying remote […]


Innovation, Patient Experience

3 ways to improve patients’ medication adherence

August 28, 2017

Via: FierceHealthcare

Getting patients with chronic illnesses to take their prescribed medications so they stay well can be a big challenge for doctors. There are many reasons why an estimated 80% of patients with chronic conditions don’t stick to their care management […]