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Category: Patient Experience


Innovation, Opinions, Patient Experience

Experts recommend fewer lab tests for hospitalized patients

October 20, 2017

Via: ScienceDaily Health

In a review article publishing this week in JAMA Internal Medicine, physicians at Johns Hopkins, along with experts from several other institutions across north America, compiled published evidence and crafted an experience-based quality improvement blueprint to reduce repetitive lab testing […]


Data Analytics, Information Management, Innovation, Patient Experience

Patient engagement a surprise benefit of tablet-based registration

October 5, 2017

Via: Health Data Management

Patients arriving for appointments at Academic Allergy and Asthma Center of South Florida typically received a clipboard full of paperwork to fill out, a repetitive and duplicative practice common at most physician practices. But this past June, the practice became […]


Innovation, Patient Experience

Survey: Patients want financial info before treatment

September 21, 2017

Via: Healthcarebusinesstech

Facilities may need to take a second look at their policies on patient payment. Here’s why: According to a new survey, there’s a significant gap between what patients want regarding payment and financial options for their treatment, and what hospitals […]


Innovation, Med Tech, Patient Experience

Patients and families save time and money with telemedicine visits

September 15, 2017

Via: The Medical News

Patients and families who use telemedicine for sports medicine appointments saved an average of $50 in travel costs and 51 minutes in waiting and visit time, according to a new study by Nemours Children’s Health System. Each telemedicine visit also […]


Innovation, Patient Experience

Leeds Teaching Hospitals to introduce private stem cell collection and storage option for patients

September 14, 2017

Via: The Medical News

The Leeds Teaching Hospitals NHS Trust is continually striving to provide high quality, patient centered care to each and every patient. Smart Cells International, in association with the trust, will be introducing the option for patients to privately store stem […]


Innovation, Patient Experience

For low-income drug users, Medi-Cal offers a fresh start

September 8, 2017

Via: The Medical News

Breann Johnson stopped using heroin on Mother’s Day this year, determined to end her 13-year addiction. Days later, she began three months of residential treatment in Riverside, Calif. — all paid for by California’s Medicaid program. Johnson, who has two […]


Innovation, Medical Devices, Patient Experience

As consumers obsess with mobile devices, engage them with health apps

September 7, 2017

Via: HealthcareITnews

The number of smartphone connections is expected to reach six billion by 2020, accounting for two-thirds of the nine billion global mobile connections by that time, according to a report from GSMA.1 U.S. consumers already are spending about five hours […]


Innovation, Med Tech, Patient Experience

Allscripts picks Vidyo to add telehealth features to patient portal

August 31, 2017

Via: HealthcareITnews

EHR vendor Allscripts has selected the Vidyo.io platform from Vidyo to power virtual consultations directly embedded into the Allscripts FollowMyHealth patient portal. On-demand video visits can be launched directly from the patient portal workflow, with the aim of simplifying remote […]


Innovation, Patient Experience

3 ways to improve patients’ medication adherence

August 28, 2017

Via: FierceHealthcare

Getting patients with chronic illnesses to take their prescribed medications so they stay well can be a big challenge for doctors. There are many reasons why an estimated 80% of patients with chronic conditions don’t stick to their care management […]


Innovation, Patient Experience

Few hospitals meet consumer expectations, report finds 

August 18, 2017

Via: FierceHealthcare

Despite an industrywide push to improve the patient experience, a new study found that hospitals and healthcare systems often fail to meet rapidly changing consumer demands. The report by Kaufman, Hall & Associates shows that only 8% of the 125 healthcare organizations surveyed […]


Innovation, Patient Experience

How practices can accommodate more patients

August 16, 2017

Via: FierceHealthcare

Physician practices have found ways to accommodate more patients, heading off dire predictions about the Affordable Care Act. Some warned that there would be too few primary care doctors to meet the surge in appointment requests from the newly insured. But that […]


Innovation, Patient Experience

Drawing inspiration from Apple to reshape provider, patient experience

August 14, 2017

Via: Modern Healthcare

Patients walking in the front door of the University of Minnesota Health Clinics and Surgery Center in Minneapolis may do a double take, thinking instead that they’ve entered an Apple store. Registration desks have been replaced by greeters armed with […]


Patient Experience

Patients Want Customizations – Just Not Too Much!

August 11, 2017

Via: EmrAndHipaa

Everything around us is customizable: your laptop background, the layout of applications on your phone, any product dashboard you have access to. Customization sells, and consumers crave it. Consumers love to think that something is unique or special for just […]


Innovation, Patient Experience

Hospital Impact—To improve patient engagement, leverage the power of digital content

August 10, 2017

Via: FierceHealthcare

Most medical offices have adopted the use of technology, online marketing and social media. They’ve also embraced content in the form of blog posts, videos, social shares and more. But while it’s not a new concept in the medical field, the […]


Innovation, Patient Experience

4 keys to caring for vulnerable, high-risk patients

August 7, 2017

Via: Healthcarebusinesstech

Hospitals are tasked with caring for members of many high-risk populations, such as senior citizens. Because Medicare and other payors are tying payment to patient outcomes, facilities must have a plan in place to manage the unique needs of patients […]