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Category: Patient Experience


Innovation, Patient Experience

New program to reduce harmful stress effectively improves mood in cancer patients

September 20, 2018

Via: The Medical News

This is a story about something rare in health psychology: a treatment that has gone from scientific discovery, through development and testing, to dissemination and successful implementation nationwide. In a new study, researchers found that a program designed at The […]


Innovation, Patient Experience

The Impact of Digitization on Patient Experience is Here

September 18, 2018

Via: HitConsultant

Hospitals, and medical clinics in general, have complex and ever-changing environments. However, one thing that never changes is the overall commitment to put patients first and ensure that they’re provided with the best possible experience. First and foremost, that experience […]


Innovation, Patient Experience

Patient Engagement: 9 Ways to Engage Patients on Their Own Terms

September 17, 2018

Via: HitConsultant

Prioritizing measurable clinical outcomes, defining an evidence-based, codified patient journey, and incenting strict adherence to treatment plans have been the base for many patient engagement initiatives. These seem to be logical ways to improve outcomes, reduce costs and encourage patients […]


Innovation, Patient Experience

Santa Clara County launches health data portal for residents

September 5, 2018

Via: Health Data Management

The Public Health Department in Santa Clara County, Calif., has launched a user-friendly online tool for residents to access health data. “Data at the neighborhood level helps programs work better and smarter to address health inequities in our county,” says […]


Innovation, Patient Experience

A jolt to the jugular! You’re insured but still owe $109k for your heart attack

August 27, 2018

Via: The Medical News

Drew Calver took out his trash cans and then waved goodbye to his wife, Erin, as she left for the grocery store the morning that upended his picture-perfect life. Minutes later, the popular high school history teacher and swim coach […]


Innovation, Patient Experience

Reputation vs. Effectiveness: Is Patient Engagement Real?

August 21, 2018

Via: HITECH Answers

Whether it’s stock trading with a few clicks on a smartphone, streaming new music before the vinyls hit the shelves, or receiving a wardrobe from a personal stylist without ever stepping into a store, technology’s potential to revolutionize the consumer […]


Innovation, Patient Experience

New research center aims to improve health outcomes for people with physical disabilities

August 20, 2018

Via: The Medical News

Nationally, 1 in 5 adults lives with a disability. But knowing what it’s like for those 53 million people to age -; and how their unique needs may change over time -; isn’t always clear to the professionals that provide […]


Innovation, Patient Experience

Learning to live well with dementia

August 9, 2018

Via: The Medical News

Imagine your doctor telling you have Alzheimer’s disease or some other type of dementia. Then, imagine being told, “I’m sorry, there’s nothing we can do. You might want to start getting your affairs in order.” Time and again, people newly […]


Innovation, Patient Experience

The Future Role of Robots and Humans in Caretaking

August 6, 2018

Via: HitConsultant

Visit the research facilities of the Georgia Institute of Technology. You may meet Darwin, a pint-sized robot that helps patients meet physical therapy goals. From enhancing a surgeon’s precision to disposing of medical waste to monitoring health metrics, artificial intelligence […]


Innovation, Patient Experience, Wellness

Apple is hiring for its new health clinics, and it’s focusing on keeping employees well

August 2, 2018

Via: CNBC

Apple’s wellness clinic, AC Wellness, has made quick work of hiring more than 40 people to provide concierge health and wellness services to its Bay Area employees, according to a LinkedIn search. AC Wellness is a separate subsidiary of Apple […]


Innovation, Patient Experience

New project develops ethical framework to help doctors make difficult decisions

July 31, 2018

Via: The Medical News

Medical professionals have a duty of care to relieve suffering and save lives. Although they will occasionally make mistakes, it is rare that someone deliberately participates in wrongdoing. But there are times when carrying out what is perceived as ‘good’ […]


Innovation, Patient Experience

Premium increases, lower medical costs help Anthem to higher Q2 profit

July 25, 2018

Via: Modern Healthcare

National health insurer Anthem reported higher profit in the second quarter of 2018 after raising premiums and keeping medical costs in check. The Indianapolis-based insurer reported net income of $1.1 billion on revenues of $22.9 billion in the three months […]


Innovation, Patient Experience

Cleveland Clinic Patients Can Now Access Data via Apple Health Records

July 5, 2018

Via: Healthcare Informatics

Patients at Cleveland Clinic now have a new way to access their personal health data, using the Apple Health Records on iPhone feature, the healthcare organization recently announced. Cleveland Clinic patients can also access their health data through the MyChart […]


Innovation, Patient Experience

NHS will be first health service to offer routine DNA tests

July 5, 2018

Via: medicaldevice-network.com

NHS England will be the first health service in the world to routinely offer genomic medicine from 1 October 2018, enabling the analysis of patient DNA to help diagnose rare diseases, match patients to the most effective treatments, and reduce […]


Innovation, Patient Experience

You can have a VIP emergency room doctor on call, for a price

July 2, 2018

Via: CNBC

The promise of concierge medical practices is to provide round-the-clock access to doctors when patients need it. For New York start-up Priority Private Care, that means going to where their members are this summer — the Hamptons. “We have an […]