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Mini-biographies help clinicians connect with patients

June 10, 2019

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Bob Hall was recovering from yet another surgery in March 2014 when a volunteer walked into his hospital room. It had been a rocky recovery since his lung transplant three months earlier at the William S. Middleton Memorial Veterans Hospital in Madison, Wis.

The volunteer wasn’t there to check on his lungs or breathing. Instead, she asked Hall if he wanted to tell his life story.

Hall served in the Marine Corps during the Vietnam War. After the war, he had a political career as a Massachusetts legislator, and then led professional associations for 30 years.

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