Healthcare organizations are increasingly looking to adopt telemedicine as a way to provide less expensive care to patients, particularly in a value-based care environment. However, providers may fail to achieve maximum benefits from the technology if they don’t take workflows and human factors into consideration.
That’s the belief of Judd Hollander, MD, associate dean for strategic health initiatives at Sidney Kimmel Medical College within Jefferson University, which includes nine-hospital Jefferson Health in Philadelphia. The organization has been adapting to a new telemedicine initiative for the past 18 months and is beginning to achieve positive results.
