Many doctors still can’t use a transcription service made by Nuance Communications three weeks after the company was hit by a powerful, debilitating computer attack.
Integrated delivery systems, including Beth Israel Deaconess in Boston and the University of Pittsburgh Medical Center said eScription, a Nuance product that enables physicians to dictate notes from a telephone, still isn’t functioning. The outage obliterated doctors’ instructions to patients, forcing some to revert to pen and paper.
