Tag: Quality


Poor Quality Care and Medical Debt. Things of the Past?

December 11, 2019

Via: Natalie Dunn

It comes as a surprise that the prime cause of death for ill people in developing countries is not the lack of access to medical care. According to a paper published by The Lancet Global Health Commission, more people die […]

Innovation, Patient Experience

Communicate empathetically with patients for better satisfaction scores, researchers say

June 5, 2017

Via: FierceHealthcare

Researchers seeking the “secret” to patient satisfaction may have unearthed it: Effective, empathetic communication with patients makes them much more satisfied with their care experience. Researchers at Dell Medical School in Austin, Texas, delved into patient experience surveys and found that patients […]

Innovation, Patient Experience

Hospitals can use patient reviews to improve healthcare

February 23, 2017

Via: FierceHealthcare

Health systems or hospitals that actively collect patient reviews and publish them may reap a number of rewards from the practice. Vivian Lee, M.D., CEO of University of Utah Health Care, wrote in a column for STAT that embracing patient reviews has […]

Innovation, Patient Experience

Hospitals try new strategy for hip fractures

November 10, 2016

Via: Healthcarebusinesstech

Traditionally, hip fractures were seen as less critical injuries for patients, and hospitals would push surgeries back several days. The logic was this gave patients time to prepare for the procedure. But due to research, this opinion is slowly changing, […]


4 ways to improve productivity in healthcare

November 3, 2016

Via: FierceHealthcare

The industry-wide movement from volume- to value-based care and alternative payment models will require organizations to find new ways to increase productivity. “Increasing productivity is a survival skill in healthcare today,” writes healthcare futurist Joe Flower in a post for […]

Innovation, Patient Experience

10 quality measures hospital leaders must emphasize

October 24, 2016

Via: FierceHealthcare

To deliver the highest quality care possible, healthcare leaders and board members must focus on 10 key metrics. The measures were deemed the most useful to healthcare executives surveyed by Press Ganey and included in a new whitepaper: Inpatients’ rating of nurse […]


Healthcare mergers: Success often depends on leadership integration

October 21, 2016

Via: FierceHealthcare

As healthcare merger-mania continues, hospitals and systems that are coming together must unite at all levels–starting with the board room and C-suite. Each party in the merger brings its own C-suite members and leadership, and uniting those teams can be […]


NIH launches program to study social health disparities

August 25, 2016

Via: Modern Healthcare

Smoking rates are higher among adults who live below the poverty level or who never attended college. Wealthy women are more likely to receive screening mammograms than women at other income levels. Adult obesity rates are noticeably higher among African-Americans […]

Innovation, Patient Experience

An easy way to improve patient safety: speak up about errors

August 24, 2016

Via: FierceHealthcare

Communication problems have long been a source of medical errors, and a new study offers a simple solution for how providers can combat the issue: speak up. Researchers, led by Ahmet Nacioglu, a Ph.D. candidate in public health at the […]

Innovation, Patient Experience

Patient experience lessons from a hospital architect

August 22, 2016

Via: FierceHealthcare

Architect Bruce Knepper designs healthcare facilities for a living, but in a blog for his company’s website, he wrote that he gained valuable insight about the patient experience after he was admitted to a hospital he helped to create. Knepper, Stantec’s vice […]


Hospital ratings don’t–and can’t–tell the full story

August 4, 2016

Via: FierceHealthcare

Hospital rankings have dominated the news the last week, from the Centers for Medicare & Medicaid Services’ star ratings to U.S. News & World Report’s annual ranking of the nation’s best hospitals. But consumers shouldn’t take any of the assessments as […]


Five Population Health Concerns

February 16, 2016

Via: HealthcareITnews

This fall, athenahealth convened live polling discussions with 60 leaders of hospitals, health systems, and independent medical groups at advisory roundtables in California, Massachusetts and Washington, DC. The goal: to assess the current state of population health management while distilling […]


What Can Patients Do In The Face Of Physician Conflict Of Interest?

April 15, 2015

Via: test 2

Trust has always been essential to medical care. Of what use are the best communication skills, physician empathy, or clinical knowledge if patients don’t trust the advice and information that their doctors give them? Even the most psychologically disturbed or […]