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How UnitedHealth responded to the new federal requirement for home COVID-19 test coverage

January 19, 2022

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Following a federal directive to cover over-the-counter COVID-19 tests, UnitedHealth Group executives said Wednesday the company was able to quickly pivot in a matter of days to ensure members could access reimbursement for the tests.

Chief Operating Officer Dirk McMahon told investors on UnitedHealth’s earnings call that with four days lead time the insurer was able to launch a digital tool for members as well as secure partnerships with Walmart and Rite Aid to eliminate cash outlays for the tests.

McMahon said UnitedHealth is also in talks with other retailers about coverage for the tests.

“We expect more partnerships in the days ahead,” he said.

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