Healthcare labor shortages have reached crisis levels. But while much attention — understandably so — goes toward clinician shortages, challenges in filling operational roles such as administrative support can also cause trouble.
Consider the sending and receiving of everyday forms and supplies. In general, it’s not something people think about systemically, but perhaps they should: According to a recent Pitney Bowes survey, 64% of healthcare executives said that mail and packages ship daily from their facility. And yet, roughly three in four also said that staff shortages had complicated their ability to complete these recurrent activities.
