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Healthcare Staffing Shortages Take Toll on Revenue Cycle Management & Patient Engagement

November 3, 2023

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The findings highlight the urgent need for healthcare organizations to find solutions to address staffing shortages and stabilize their operations for the long term. While staffing challenges persist, the majority of respondents prefer to shore up human resource approaches rather than leveraging technology such as automation and artificial intelligence to address staffing issues. The biggest challenges identified include finding candidates skilled in RCM and addressing staff burnout.

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