Everyone involved in healthcare knows that achieving greater efficiency in work processes is critical for reducing costs and improving the quality of patient care. However, legacy electronic healthcare record (EHR) technology is holding back such a transformation. Designed by developers without an understanding of healthcare work processes, they create inefficiencies that cause frustration to clinicians and the executive suite alike.
Personalization options from the next generation of EHRs offer a way forward. A recent KLAS report highlighted how the ability to personalize documentation methods caused doctor satisfaction with EHRs to increase significantly. This is critical, because when doctors become frustrated with legacy EHRs they often revert back to paper records, leading to inefficiency and higher costs.
