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Survey: 85% of patients pick compassion over cost when choosing doctors

Compassion is a key component of high-quality care, but would you expect it to take precedence over price when it comes to your hospital’s providers? A new survey revealed that’s the case for 85% of patients.

Health technology company HealthTap released a new report showing that when ranking doctors, compassion is more important to patients than cost or wait times.

In the survey, 85% of patients reported compassion is very important to them when making a decision about health care, while only 31% said the same about cost and 48% said the same of wait times. Additionally, 85% of patients said a knowledgeable provider is very important to them.

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