Telehealth Care While Traveling
For consumers who received telehealth care while traveling, speed and convenience (52%) were the top factors influencing their decisions, followed by the ability to receive care from their regular care team (27%), and cost (19%).
Care Delivery Options
Respondents reported receiving services from one or more care delivery options. Sixty-eight percent received care via telehealth from their regular physicians or affiliated care team members; 33% from a locally based urgent care clinic; 30% via telehealth from a provider not affiliated with their regular doctors; and 18% from an emergency room.
