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6 steps to proactively manage patient-matching problems

October 12, 2016

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Healthcare organizations must proactively address the challenges of patient matching, but new analysis of a survey published earlier this year reveals gaps in their processes for ensuring accurate patient identification.

In the survey, conducted by the American Health Information Management Association (AHIMA), 45 percent of respondents said they did not know their duplicate medical record rate. What’s more, while 72 percent said they work on mitigating duplicate records on a weekly basis, the researchers noted that there is a general lack of resources available to adequately correct duplicates.

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