Tag: customer service


3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success

April 25, 2022

Via: Nakisani Jacobs

At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change.  One key area that has continued to evolve even as we return to a […]


Fully digital hospitals can improve efficiency and customer service

March 2, 2016

Via: HealthcareITnews

Rueben Devlin, CEO of Humber River Hospital in Toronto, sees full digitization as the future of physician efficiency and patient experience. In seeking to fully digitize Humber River, the hospital focused on improving communications, bringing disparate technologies together into one streamlined package. […]