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Effective Listening Programs Are Critical For Healthcare Organizations During COVID-19

November 19, 2020


Over the past six months, Perceptyx has compiled the responses of nearly 750,000 healthcare employees, who answered a series of COVID-19 specific surveys and broader employee experience surveys. The results are illuminating, underscoring the need for effective listening programs.

An effective listening program is even more critical during turbulent times particularly when healthcare providers are at the epicenter of the turbulence. Having an effective listening program is critical to lowering your workforce’s stress, maintaining engagement, and, in turn, leads to optimal patient care.

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