Payers and providers in recent years have bolstered their efforts to address social determinants of health such as lack of transportation. Missed medical appointments can cost the U.S. healthcare industry as much as $150 billion annually.
Insurers, particularly in the Medicare Advantage program, have expanded benefit offerings to include a ride to a doctor’s appointment in some cases. Providers have partnered with companies such as Uber and Lyft to provide transportation.
