Whereas the so-called Triple Aim of improving patient care to make populations healthier while reducing costs has been the uber-goal of many providers, policymakers and health IT vendors, there is a growing recognition that a fourth goal – improving the provider experience – is needed to deliver on the promise of healthcare in a value-based world.
To achieve this Quadruple Aim many provider organizations are turning to electronic consultation and referral (eCR) systems, which can improve access to specialty care, enrich communications between primary care and specialty care clinicians, and enhance care coordination.
