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Healthcare in Denial: The State of Claims in 2023

March 21, 2023


It’s been a hot topic for revenue cycle management professionals for years that’s only getting hotter with the increasing pressures of staffing shortages, challenges with staff turnover and training and ever-changing policies and protocols at the government and payer levels.

On the macro-economic level, denials contribute mightily to the growing problem of uncompensated care in America, currently estimated at $43 billion a year, and a recent survey of provider organizations found the rate of claims denials increasing year-over-year at a 10%-15% clip due to gaps created along every step of the patient’s financial journey – from scheduling to access and registration to coding, billing and collections.

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