Hospitals frequently turn to patients and their family members for suggestions that they hope will lead to improved quality of care, according to an article in USA Today.
For example, a number of hospitals in the Nashville, Tennessee, area take steps to be sure the patient voice is part of their planning efforts, including LifePoint Health, which has established a new national patient experience advisory board. LifePoint launched its Patient and Family Advisory Board to include patient perspectives in the planning process of its hospitals located in communities across the country.
