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Concierge Medicine: Better Patient Access, But …

January 11, 2016

A decade ago, when concierge-style practices emerged, “it was primarily for physicians in the second half of their careers, looking to shrink their practices a bit,” said James Williams, MD, a physician in Washington, D.C., who recently adopted the model. Today, younger doctors are switching “as a survival technique, a way to fight back against all the changes in primary care, meeting demands for meaningful use and electronic health records,” he said.

For himself, he cited issues including rising overhead, stagnant reimbursements, and screw-ups in the call center his conventional practice was using (one patient was inexplicably told that Williams, age 44, couldn’t see her because he had retired).

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