Digital transformation is about more than just technology; it provides new ways to deliver value. More than a buzzword, digital transformation is the process of implementing emerging technologies to modify a company’s essential operations, processes, and services. When it comes to healthcare, digital transformation includes creating the digital hospital of the future. It’s about leveraging technology to streamline and improve care. Its value extends from the ability to self-schedule appointments on the front end to using advanced analytics and robotic process automation (RPA) to settle claims on the back end. It’s about using technology to optimize each aspect of the patient experience.
