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Keys to fostering a ‘no excuse’ culture of accountability at your hospital

February 22, 2018

Creating a culture of accountability among your employees can significantly improve patient care and your hospital’s operations, but the process of doing so is easier said than done. Start by setting an appropriate example for your staff and emphasizing an environment that accepts “no excuses.”

It’s impossible to make other people be accountable, but showing them what accountability and personal responsibility look like can inspire them to reflect those values back to you – and to patients.

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