Driven by headlines and incomplete, misleading data that favor a telehealth narrative, health systems and healthcare investors must start asking “who” is actually supporting waning demand.
The healthcare industry is no stranger to the 80/20 rule. The principle says 80% of an effect is driven by 20% of a cause, and in healthcare, it usually refers to there being a specific cohort of the population (e.g., the chronically ill) driving the majority of care utilization and costs.
