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Hospital work environment impacts how nurses perceive EHRs

March 18, 2019

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Data gathered from more than 12,000 nurses at 353 hospitals in four states reveal that those working in less favorable healthcare environments are dissatisfied with their electronic health record systems.

Penn Nursing’s Center for Health Outcomes & Policy Research (CHOPR) assessed nurse satisfaction with EHR systems and the concurrent effects of EHR adoption level and the hospital work environment on usability and quality outcomes.

What CHOPR found was that 25 percent of nurses reported dissatisfaction with their current EHRs while similarly high percentages reported usability issues. In addition, more than half of the nurses reported that EHRs interfered with patient care, while nearly one-third indicated that the systems did not help them to do their work efficiently.

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