Over half (59 percent) of U.S. hospitals surveyed reported unplanned EHR outages, with one quarter of reporting delays in patient care as a result according to findings from a report issued by the Health and Human Services (HHS) Office of the Inspector General (OIG).
The survey revealed most EHR outages were caused by hardware malfunctions, followed by internet connectivity problems, power failures, and natural disasters. Perhaps surprisingly, hacking or breaches accounted for only 1 percent of outages.