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Patients don’t back Anthem’s new ER policy

October 10, 2017

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Patients are not happy with Anthem’s new emergency room coverage policy, according to a new poll, although the health insurer says it is largely misunderstood.

The American College of Emergency Physicians polled more than 2,200 adults; two-thirds said they oppose insurance policies that don’t pay for emergency coverage.

Anthem has cut back ER coverage in several of its state subsidiaries, including Indiana and Missouri. It will deny claims for minor injuries and illnesses that may bring patients to the emergency department, like cuts and bruises, swimmer’s ear or athlete’s foot.

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