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Best practices to care for patients with limited English proficiency

Communicating the ins and outs of healthcare and treatment to patients is hard enough without a language barrier. While complex medical jargon may sound like another language to many patients, even relatively simple conversations may be difficult when patients have limited proficiency in English.

One common solution is to hire a medical interpreter, but that person won’t always be present – and may not speak every language your patients do. That’s why it’s important to make sure staff members are aware of the best ways to clearly communicate with patients who may not understand English.

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